Dynamics AX and Dynamics CRM are two sides of the same coin and together they provide both the front office (sales & customer service) and back office (transactional) capabilities that you need to run a business. But there is a lot of shared information between the two that you need to keep in sync such as Customers, Invoices, Products etc. Luckily this is not a problem, because Microsoft deliver a Dynamics Connector which handles all of this for you out of the box, and it’s a breeze to set up and configure.

Dynamics AX and CRM can live together in harmony and even help each other out.
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You can see them all of Dynamics AX. Fact boxes are a great way to show information relating to the current record that you are in, without cluttering up the main data in the form. Also you can pick and choose if you want to see the information as well. But you don’t have to settle for the fact boxes that are delivered with Dynamics AX, you can easily create some more of your own if you don’t mind getting your hands a little dirty with a little coding.

What a great way to Gamify your customers. Read More