Lync is a great way to communicate with all of the people that you work with since you can easily see if people are available, and then instantly start an instant message, voice call, or a video conferencing session.  It is also fully integrated with Dynamics AX, allowing you to start Lync communications without even having to search for the person within Lync.

This is a great tool for the users because they can instantly connect with other people in the company, especially when you are researching a problem, or want to ask questions about something that was entered into Dynamics AX by someone else.  All you have to do is click and call.

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