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Dynamics AX

Assign tasks to other people through Activities

Assign tasks to other people through Activities

You don’t have to have all of the CRM functions enabled within Dynamics AX in order to take advantage of some of the features that it offers.  You can use features like Activities without any additional setup, which allows you to create appointments, notes, and also tasks.

These activities don’t even have to be for you either.  If you want to send someone a gentle reminder, then you can create a task, and assign it to anyone in the organization.  The task will then show up on their activity list, and also pop up as a reminder in Outlook (if you have the synchronization enabled).

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Deploy the standard cubes for instant Business Intelligence

Deploy the standard cubes for instant Business Intelligence

Dynamics AX 2012 comes pre-configured with 16 reporting cubes that distills the data into a more user friendly view.  You can use these to create your own reports and dashboards from, and because they remove the need to be a database expert in order to understand the data, the general users are able to take advantage of them as well.

You may think that the creation of the cubes would be an arduous task, involving a lot of design & planning, and would require weeks or even months to get them up and running, but it’s not the case.  All you have to do is run a simple deployment wizard and you should be up and running within minutes.

What are you waiting for?

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Applying templates to multiple products at once

Applying templates to multiple products at once

Product templates are a great timesaver, because they allow you to set up one product, save it’s configuration as a template record, and then use it to create new records with those defaults, or apply it to existing records to update the key fields.

If you are updating existing records, you don’t have to do them one at a time though, if you select multiple product records, then you can apply the same template to them all in one fell swoop, saving you a lot of time, especially during the data setup phase.

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Create reports for Dynamics AX from within Word

Create reports for Dynamics AX from within Word

The Office Add-Ins for Dynamics AX are great, and most people are familiar with the Excel Add-In, but don’t forget about the Word Add-In.  This allows you to create documents that are use data from Dynamics AX, almost like a mail merge, giving you the ability to create custom reports without having to get your IT department involved.

This allows you to create summary documents, or internal reports that you are able to format just like you would any other Word document, and also reuse over and aver again if you need to.

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Have Dynamics AX tell you when there are document attachments

Have Dynamics AX tell you when there are document attachments

Being able to attach documents to almost any record in Dynamics AX is a great tool to take advantage of because it allows you to move all of those files that you used to store on network shares or in local file folders, and puts them at everyone’s fingertips.

You can make it even more useful though by turning on the notification flag for document attachments in the client options, which will tell AX to highlight the documents button whenever there are documents associated with the record that you have selected.  Then you will know immediately if there are files that you can browse through.

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Create reports instantly with Autoreports

Create reports instantly with Autoreports

Sometimes you need to send someone a copy of all the data that you have on your current screen for reference.  Although you can send them a screen shot, there is a much better option for you which is called an Autoreport.  To create it, all you have to do is press CTRL-P and Dynamics AX will do the rest for you.

Autoreports are great because they will create reports on all of the data that you have in the query regardless of if you have multiple pages, they have hyperlinks back to the main data such as products making drilling into the information easier, and they are more secure since they can be delivered as PDF documents.

Forget the ALT-PRINTSCREEN key combination, and just remember CTRL-P.

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Use Cases to Track Customer Issues and Complaints

Use Cases to Track Customer Issues and Complaints

With the 2012 release of Dynamics AX, a new feature called “Cases” was introduced that allows you to create case files for just about anything that you care about within the business.  This is not just a logging system though, you can attach files to the cases, record activities against the case, and also create workflows and business processes that track the progress of the case so that things don’t slip through the cracks the way that the old fashioned paper method if prone to happen.

One way that you can use Cases is to track customer issues and complaints, because you can create cases directly from the main forms within Dynamics AX.

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Use Print Management to Automatically Email Documents to Customers & Vendors

Use Print Management to Automatically Email Documents to Customers & Vendors

The  Print Management feature within Dynamics AX lets you override the default document delivery options by customer and vendor.  One of the delivery methods is through email, all you need to do is specify the email address.

This allows you to have the system automatically email all of the common documents (i.e. sales order, purchase order, invoice etc.) without you having to generate the document, save it to your desktop, and then manually attach it to an email for the customer.

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Tip Of The Day - Monday, October 28, 2013

Use Export to Excel and the Excel Add-in for Dynamics AX to create Reports in Excel

When you have the Dynamics AX Add-In for Excel installed, the Export to Excel function within Dynamics AX automatically links the data table that you exported back to the data within Dynamics AX.  This means that you are able to refresh the data at any time, returning back the latest information without having to re-export from the client.

Once you have created the linked worksheet, you can build your own dashboards and reports from it within Excel and they will always be up to date.